vivo, a leading global smartphone brand, has expanded its online services to deliver a superior customer experience in Pakistan. Through its after-sales services, the company aims to keep local consumers informed about the latest product launches and features, offering useful information both before and after the purchase. vivo Expands Online and In-Store Services to Ensure […]
OPPO’s high-quality product enriches the customer experience
OPPO the smartphone manufacturer entered Pakistan in 2015 and quickly came to be in a league of its own with great offerings OPPO high-quality product. To visually present the story behind each product to its users, OPPO has recently launched its Quality Campaign by releasing videos on their social media. The documentaries are a visual representation to […]
Ufone becomes the first telco to receive ISO 9001:2015 Certification for Human Resources Department
Pakistani Telecom Company, Ufone Human Resources Department has implemented Quality Management System by attaining ISO 9001:2015 Certification. A ceremony was held on the World Quality day in Islamabad to acknowledge this achievement which is also an industry first initiative. Rashid Khan, President & CEO Ufone, received the ISO Certificate from SGS representative Waqas Khan. Ufone […]
Jazz and Afiniti to Enhance Customer Experience Using Artificial Intelligence
Jazz, Pakistan’s leading digital communications company, and Afiniti, a multinational advanced analytics company, have partnered to implement Artificial Intelligence (AI) solutions in customer service contact centers across Pakistan, fostering significant gains in customer satisfaction and revenues. As part of its long-term commitment to meet and exceed customer satisfaction, Jazz engaged Afiniti to use their AI […]